Terms of Service
1. Services
to-translation provides professional translation services delivered digitally. All translations are performed by qualified human translators with subject-matter experience and reviewed by a second linguist before delivery.
2. Ordering and Payment
Orders are placed through the website and confirmed by payment via Stripe. After payment, a project coordinator contacts you within one business day to confirm the project brief and delivery timeline. Work begins once the brief is confirmed and all source documents are received.
3. Delivery
All translations are delivered digitally by email to the address provided at checkout. Files are delivered in the same format as the original document, plus a clean PDF. Timelines are confirmed during the project briefing process.
4. Revisions
A seven-day revision window is included at no additional cost. Revision requests must relate to accuracy or completeness within the original scope. Changes outside the original scope will be quoted separately.
5. Limitation of Liability
to-translation is responsible for errors directly attributable to our translators within the confirmed scope. We are not responsible for losses resulting from errors in source documents or incorrect information provided by the client.
6. Governing Law
These terms are governed by the laws of the State of Idaho. Any disputes are subject to the jurisdiction of the courts of Kootenai County, Idaho.